Betting is entertainment, not an obligation. Cricmad believes every player should be able to play mindfully and enjoyably. Our responsible gaming tools and guidelines are here to help make sure of that.
Responsible Gaming on Cricmad means betting in a way where you stay fully in control of your budget, your time, and your emotions. Problems begin when betting stops being entertainment and starts becoming a source of stress.
We know that cricket and football are a passion for many people in Bangladesh, and that betting makes the experience even more exciting. But it's Cricmad's responsibility to make sure that excitement never becomes a source of harm.
That's why we're more than just a betting platform — we're here for you so that you Healthy Gaming Habits you can build. Our tools, guidelines, and support team are always ready.
Keep in mind: Betting is a form of entertainment. Chasing losses by placing more bets is never the right decision.
Responsible gaming at Cricmad is built on three pillars:
At Cricmad, every user's gaming activity is monitored. If any unusual pattern is detected, our system automatically sends an alert. This is done solely to protect you.
When registering on Cricmad, you can set your own daily, weekly, or monthly betting limits. Any changes to these limits are subject to a 72-hour cooling-off period.
If you or someone you know is struggling with a gaming addiction, seek help now.
Cricmad can temporarily or permanently close your account on your behalf — with just a single request.
Cricmad provides a range of tools to help keep your betting experience safe and in control. Use them, and stay safe.
Set your own daily, weekly, or monthly limit on how much you can bet. Once a limit is in place, it applies automatically.
Set a daily limit for how long you spend on the platform. Once that time is up, Cricmad will automatically remind you.
Need a short break? Set a cooling-off period anywhere from 24 hours to 30 days. No bets can be placed during this time, and it cannot be cancelled before the period ends.
If you need a longer break, you can close your account for anywhere from 3 months to permanently. Your account cannot be reactivated during this period.
View your full betting history, win/loss stats, and spending breakdown at any time. Transparency is the first step to safe play.
At set intervals, a pop-up notification will appear with a summary of how long you've been playing and how much you've spent.
Read through the questions below carefully. If you answer "Yes" to three or more, please reach out to our support team.
Do you regularly spend more than your set betting budget and regret it afterwards?
Do you find yourself placing more bets to try to win back money you've lost?
Have you tried to stop betting but found you couldn't?
Do you hide your betting habits from family or friends?
Do you feel restless, anxious, or irritable when you're unable to bet?
Have you ever used money set aside for household expenses or debt repayment on betting?
If you answered "Yes" to any of the questions above, support@cricmad.wsto get in touch or activate self-exclusion.
Learn how betting problems develop and what steps to take at each stage.
Occasional betting on a limited budget, purely for fun. Wins and losses are both taken in stride.
Frequent betting, occasionally going over budget. At this stage, it's a good idea to set betting limits and enable reality checks.
Loss of control over betting, borrowing money to play, or causing problems at home. Get help now.
At the start of each month, decide how much you're willing to spend on betting. Treat that amount as money set aside to enjoy — never use household funds.
Head to Account Settings to set your deposit limit, bet limit, and session time limit all in one go.
Don't increase your bets out of frustration or disappointment after your favourite team loses. Make decisions with a clear head and look at the stats.
Betting non-stop isn't healthy. Take a break every hour, spend time with family, and make room for other activities you enjoy.
Review your betting history once a month. Take stock of how much you've won and how much you've lost — see the full picture.
There's no shame in it. Many people find themselves in this situation. Reach out to Cricmad support or someone you trust, and consider activating self-exclusion if needed.
Here are answers to the most frequently asked questions about Cricmad's responsible gaming policies.
For any further questions, contact our FAQ Page View or go directly to support@cricmad.wsto reach us.